Call Center Agent at Code Lab IT & Engineering Services
Code Lab IT & Engineering Services
•
Delta
•
0
Full Time
BA/BSc/HND
2 years
Posted Sep 6, 2025
Customer Care 
Job Description
About the Role
- We’re on the hunt for a charismatic communicator who knows how to win people over with just their voice (and maybe a little charm).
- As our Call Centre Agent / Virtual Sales Assistant, you’ll be the frontline closer—handling inbound/outbound calls, following up on leads, and turning interest into action.
- This isn’t your average customer support gig—we need someone who can talk the talk and close the deal.
What You'll Be Doing
- Make and receive calls with confidence, clarity, and professionalism
- Engage prospects, build rapport quickly, and pitch services/products effectively
- Follow up on warm leads and turn them into paying customers
- Keep records of interactions, track conversions, and update CRM tools
- Handle inquiries via phone, email, or chat in a friendly, persuasive tone
- Assist in marketing tasks like email outreach, follow-ups, and appointment scheduling.
What We're Looking For
- Interested candidates should possess a Bachelor’s Degree with 2 years work experience.
- Fluent, articulate English speaker with a warm, confident voice
- Strong background in sales, marketing, or telemarketing
- Proven ability to close deals—you know how to turn a “maybe” into a “yes!”
- Comfortable working with sales scripts, objection handling, and CRM tools
- Organized, reliable, and self-motivated
- Ability to adapt your tone and pitch depending on the client
- This is an Onsite role in Delta.
- Only candidates living within Ughelli, Warri, and its environs will be considered.
How to Apply
Interested and qualified candidates should send their CV to:
hr@codelabprojects.com
using the job title as the subject of the mail.
Note
: This is an onsite role and not a remote role.
Screening Questions:
- Where do you stay?
- This is an On-site || Full-time role. Are you comfortable?
- How many years of experience as a Call Center Agent do you have?
- Are you comfortable with Inbound and outbound calls?
- Do you have experience with Cold Calling?
Ready to apply?
Submit your application before the deadline.