Case Worker at Centre for Social Cohesion Peace and Empowerment (CENSCOPE)

The Caseworker is responsible for

• Identify and register eligible beneficiaries/cases.
• Conduct intake interviews and initial assessments.
• Obtain informed consent before proceeding with services.

• Develop and implement individual case plans.
• Provide regular follow-up and support to beneficiaries.
• Ensure timely case documentation and updates.
• Close cases appropriately when objectives are met.

• Refer clients to relevant service providers (health, legal, psychosocial, livelihood support)
• Maintain and utilize referral pathways
• Follow up on referrals to ensure services are received

• Ensure adherence to protection principles (confidentiality, do no harm, best interest)
• Maintain strict confidentiality of case information
• Identify and report protection concerns and risks

• Maintain accurate and up-to-date case files and records
• Use approved case management tools and databases
• Prepare weekly and monthly reports

• Conduct awareness sessions on available services
• Support community outreach and mobilization
• Build trust with communities and stakeholders

• Work closely with supervisors and program teams
• Participate in case conferences and review meetings
• Collaborate with partners and service providers

• Bachelor’s degree in
  social work, Psychology, Sociology, or related field
• Minimum of
  2–3 years' experience
  in case management or protection programming
• Experience working with
  vulnerable populations

• Strong interpersonal and communication skills
• Ability to handle sensitive and confidential information
• Good documentation and reporting skills
• Empathy, patience, and problem-solving ability
• Ability to work under pressure and in field settings

• CENSCOPE operates in an equal opportunity environment and has policies that actively encourages inclusion and diversity, 
• CENSCOPE has zero tolerance for Sexual exploitation, abuse and harassment
• Applications will be reviewed on a rolling basis, and the organization reserves the right to close this vacancy prior to the stated deadline once a suitable candidate is identified.
• Only shortlisted candidates will be contacted.
• Female candidates are encouraged to apply
• CENSCOPE does not charge any fee to facilitate any recruitment process.