Computer Operator (Graphics & Document Management) at Maplecrest Advisory

We’re hiring a

who blends speed with accuracy: creating documents from scratch, merging and arranging complex files, handling graphic layout tasks, and delivering multiple jobs to and on tight deadlines. The ideal candidate is organized, tech-savvy, design-aware, and with client information.

• Create professional documents from scratch (letters, proposals, reports, forms, certificates).
• Format, paginate, and style documents using
  MS Word
  (styles, TOC, headers/footers, cross-refs).
• Merge and reorganize multiple files (
  Word, PDF, images
  ) into clean final deliverables.
• Convert, compress, and secure files (PDF/A, password protection, export presets).
• Apply
  file-naming conventions
  , version control, and structured foldering.
• Perform
  OCR
  on scans; clean up text; ensure print-ready quality.

• Design simple to intermediate layouts: flyers, letterheads, forms, social media creatives, and marketing one-pagers using
  CorelDRAW/Adobe Illustrator/Photoshop/Canva
  .
• Prepare print-ready files (bleed, margins, CMYK) and web-optimized assets.

• Build and maintain forms using
  Jotform, Google Forms, Typeform
  (logic, validations, autoresponders).
• Export responses to
  Google Sheets/Excel
  , clean data, and generate summary PDFs.

• Deliver final outputs in
  PDF
  and
  Word
  , with correct fonts, embedded assets, hyperlinks, and bookmarks.
• Create editable templates and locked client-facing versions.

• Work under pressure
  to manage multiple tasks and strict deadlines.
• Own a prioritized job queue; provide ETAs; escalate blockers early.
• Meet daily turn-around KPIs for “same-day” and “next-day” jobs.

• Maintain strict confidentiality
  with sensitive client information and company records.
• Follow NDAs, data-handling SOPs, and access controls.
• Communicate clearly and professionally with internal stakeholders.

• Basic troubleshooting (printers/scanners, drivers, fonts, PDF tools).
• Schedule and post social content; resize creatives for platforms; basic captioning.

• Strong
  MS Word/Excel/PowerPoint
  (styles, TOC, mail merge, track changes).
• PDF tools
  : Adobe Acrobat/DC or equivalent (combine, OCR, redact, optimize, secure).
• Design tools
  : CorelDRAW or Adobe Illustrator/Photoshop;
  Canva
  competence.
• Typing speed
  : 45+ WPM with high accuracy.
• Advanced
  document formatting
  (styles, lists, page/section breaks, numbering).
• Experience building forms in
  Jotform
  (or Google Forms/Typeform) with logic and validations.
• Excellent
  file organization
  ,
  naming conventions
  , and
  version control
  discipline.
• Time management
  and the ability to juggle multiple deadlines without quality drops.
• Discretion
  , integrity, and impeccable attention to detail.

• Experience with
  mail merge
  , bulk certificates, or label generation.
• Familiarity with
  Google Workspace
  and
  SharePoint/OneDrive
  file sharing.
• Basic knowledge of
  brand guidelines
  and print specs.
• Customer-service mindset and a calm, solutions-first attitude.

Performance & Growth

• Probation:
  3 months.
• Performance Review:
  Eligible
  increment after demonstrated performance and delivery within the shortest reasonable period
  (quality, speed, zero-error rate, reliability).
• KPIs:
  Turnaround time, error rate, file hygiene, adherence to SOPs, confidentiality compliance.

Earliest start date

• 30–45 min skills test:
• Format a messy Word document (styles/TOC).
• Merge files into a clean, bookmarked PDF with OCR.
• Design a simple A4 flyer from a brief.
• Build a short Jotform with conditional logic and autoresponder.
• Reference checks and confidentiality agreement (NDA) required before offer.

• Professionalism 
• Accuracy
• Speed
• Confidentiality
• Ownership