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The Startup Place Limited

Customer Relations & Sales Officer at The Startup Place Limited

The Startup Place Limited Lagos 0
Full Time BA/BSc/HND , OND
Posted Oct 17, 2025
Sales / Marketing / Retail / Business Development&nbsp

Job Description

Key Responsibilities:

  • Serve as the first point of contact for customers through phone, email, or in-person interactions.
  • Handle customer inquiries, complaints, and requests promptly and professionally.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Promote and sell company products and services to new and existing customers.
  • Develop and implement basic marketing strategies to attract new clients and retain existing ones.
  • Collaborate with the sales and marketing team to meet and exceed monthly sales targets.
  • Keep accurate records of customer interactions, feedback, and transactions.
  • Follow up with customers to ensure satisfaction and encourage repeat business.
  • Monitor market trends and competitor activities to identify new business opportunities.
  • Prepare regular reports on customer feedback, sales performance, and marketing activities.

Qualifications and Skills:

  • Minimum of OND/HND/B.Sc in Marketing, Business Administration, or related field.
  • Proven experience in customer service, sales, or marketing roles.
  • Strong communication, interpersonal, and negotiation skills.
  • Good problem-solving and conflict-resolution abilities.
  • Ability to work independently and as part of a team.
  • Proficiency in MS Office and social media marketing tools.
  • Customer-focused mindset with a passion for sales and relationship building.:

How to Apply

Interested candidates should send their CV to

hr@thestartupplaceng.com

Ready to apply?

Submit your application before the deadline.