Customer Service Executive at BLUETTI
BLUETTI
•
Ikeja, Lagos
•
0
Full Time
BA/BSc/HND
1 - 3 years
Posted Sep 8, 2025
Customer Care 
Job Description
About the Job
- We are also hiring a professional and empathetic Customer Service Executive assist our customers and ensure a smooth support experience.
- You’ll be the face of our support team, answering inquiries, solving problems, and helping customers make the most of our products.
Key Responsibilities
- Respond promptly to customer inquiries via calls, WhatsApp, emails, and in-person visits.
- Provide clear, accurate product and service information.
- Collaborate cross-functionally with sales, technical, and cross functional teams to resolve customer issues and complaints efficiently.
- Handle customer complaints with professionalism and support field and technical teams with customer engagement..
- Educate customers on PAYGO usage and product troubleshooting.
- Keep records updated using CRM tools and follow up on customer concerns.
Requirements
- 1-3 years of post-qualification experience in customer service within renewable energy company, preferably in solar energy sector.
- Fluency in Hausa language is mandatory.
- Proven ability to leadhigh-performing customer service teams.
- Experience using CRM tools and handling multiple channels.
- Exceptional communication, interpersonal, and problem-solving skills.
- A friendly, solutions-focused attitude and ability to multitask under pressure.
What We Offer
- Competitive salary and benefits package.
- Opportunity to work in a fast-growing renewable energy company.
- Supportive and inclusive team culture.
- Clear career growth and development path.
How to Apply
Interested and qualified? Go to BLUETTI on www.linkedin.com to apply
Ready to apply?
Submit your application before the deadline.