Customer Service Officer at Newchip Technologies

Newchip Technologies • Lagos • 0

Full Time BA/BSc/HND

Posted Sep 25, 2025

Customer Care&nbsp

Job Description

Responsibilities

Answer questions and provide information about products, services, or policies promptly and accurately.
Help customers solve problems or complaints in a calm and efficient manner to ensure satisfaction.
Assist customers with orders, returns, refunds, or technical issues as needed.
Keep detailed records of customer interactions, transactions, and feedback for future reference.
Use friendly and professional language to ensure customers feel heard and valued.
Work with other departments to address customer needs and improve overall service quality.
Stay updated on product knowledge, company policies, and best practices to provide accurate assistance.
Knowledge of social media management will be an added advantage.

Interested and qualified candidates should send an updated CV with working phone number and full address to:

crecruitment50@gmail.com

using the Job Title as the subject of the email.

Submit your application before the deadline.