Customer Service Representative at DozzaVille Nigeria

is seeking a customer-focused and digitally savvy to join our team in . In this role, you will serve as the voice of DozzaVille, ensuring every customer receives prompt, warm, and professional assistance across phone, WhatsApp, and social media platforms.

• Respond quickly to customer inquiries, orders, and complaints with accuracy and empathy.
• Provide clear information about our products, promotions, and delivery processes.
• Coordinate with production and logistics teams to ensure smooth order fulfillment.
• Record and update customer interactions, feedback, and requests.
• Represent the DozzaVille brand with a friendly and solution-driven approach.

• Strong written and spoken communication skills in English.
• Customer-oriented mindset with excellent problem-solving abilities.
• Ability to multitask across different digital platforms (WhatsApp, Instagram, calls).
• Previous experience in customer service, sales, or hospitality is an added advantage.
• Must reside in or around
  Awka
  .

• Competitive monthly salary starting from
  ₦65,000
  .
• Structured onboarding and product training.
• Opportunities to grow within a fast-rising food brand.
• A fun, collaborative, and innovative work environment.