Customer Service Representative at Clinix Healthcare Nigeria
Clinix Healthcare Nigeria
•
Ilupeju, Lagos
•
0
Full Time
BA/BSc/HND , OND
1 - 2 years
Posted Nov 20, 2025
Customer Care 
Job Description
Job Responsibilities
- Attend to patients and clients promptly with a friendly and professional attitude.
- Handle inquiries via phone, email, and in-person.
- Provide accurate information on services, appointments, and processes.
- Assist with patient registration, billing guidance, and service scheduling.
- Manage complaints and escalate unresolved issues appropriately.
- Maintain proper documentation and ensure confidentiality of patient information.
- Support daily administrative operations as required.
Requirements & Qualifications
- A minimum of OND/HND/BSc in any relevant field.
- At least 1–2 years experience in customer service, preferably in the healthcare or service industry.
- Strong communication and interpersonal skills.
- Proficiency in computer use (MS Word, Excel, and CRM tools).
- Excellent command of spoken and written English.
- Ability to multitask, work under pressure, and maintain professionalism.
- Must be customer-oriented with a positive attitude.
Key Skills
- Active listening
- Problem-solving
- Emotional intelligence
- Time management
- Conflict resolution
- Attention to detail
- Teamwork and adaptability
How to Apply
Interested and qualified candidates should send their CV to
Admin@clinixhealthcare.com.ng
and hr@clinixhealthcare.com.ng
with the subject “Customer Service Representative – Clinix Healthcare”.
Ready to apply?
Submit your application before the deadline.