Customer Service Representative at Speedaf Nigeria Limited

Speedaf Nigeria Limited • Ojodu Berger, Lagos • 0

Contract NCE , OND

Posted Nov 27, 2025

Deadline Dec 15, 2025

Customer Care&nbsp

Job Description

Key Responsibilities

Ensuring that customers are satisfied with products or services by handling complaints and inquiries.
Following up with clients or customers via phone calls or emails to check that they’re satisfied with the services rendered.
Determining the quickest, most effective way to answer customers’ questions.
Escalating queries and concerns, when necessary.
Manage large volume of incoming phone calls.
Handle customer customers’ complaints, provide appropriate solutions and alternatives within the time limits.
Must follow up on customers’ issues to ensure a satisfied resolution.
Follow the team’s communication procedures, guidelines and policies.
Build sustainable relationships and trust with customers’ accounts through open and interactive communication.

Skills and Requirements

Must have at least NCE or OND.
Strong interpersonal and communication skills.
Ability to multi task, prioritize and manage time effectively.
Customer orientation and ability to adapt/ respond to different kinds of characters
Must possess excellent listening skills.

Interested and qualified candidates should send their Applications to:

recruitment@speedaf.com

using the Job Title as the subject of the mail.

Submit your application before the deadline.