Experienced Officer at God Is Good Motors - GIGM
God Is Good Motors - GIGM
•
Akwa Ibom
•
0
Full Time
BA/BSc/HND
2 years
Posted Dec 9, 2025
Customer Care 
Job Description
Key
Responsibilities
- Sell bus tickets at GIGM terminals to walk-in guest
- Make and/or change travel reservations for walk-in guests using the online booking system
- Create and maintain guest reservation records
- Resolve service problems by clarifying the guest complaint via phone, email, and in person
- Forward booking/travelling reschedule request to the concerned unit
- Serveguests by providing service information related to travelling schedule, fare, & payment
- Announce arrival and departure information using the public address system
- Assist in guest luggage check-in
- Ensure customer complaints & emergency concerns are escalated to the appropriate quarters
- Adhere to the company’s policy on guaranteed reservations and no-shows.
- Promote goodwill by being courteous, friendly & helpful to guests, managers & fellow employees.
- Promote the online booking, app downloads and other products and services of the company to customers.
Qualifications
- Interested candidates should possess a Bachelor’s Degree with 2 years experience.
How to Apply
Interested and qualified candidates should send their CV to:
jobs@thegiggroupng.com
using the Job Title and location as the subject of the mail (For example: “Experience Officer_ Uyo”).
Note
: Your duties may be reasonably modified at the company’s discretion.
Ready to apply?
Submit your application before the deadline.