Front Desk Officer at Intouch Homes Limited

Intouch Homes Limited • Abuja • 0

Full Time , Onsite BA/BSc/HND 2 - 4 years

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Posted Jan 16, 2026

Administration / Secretarial&nbsp , Customer Care&nbsp

Job Description

We are looking for a calm, smart and people-focused Front Desk Officer to join our team. This role sits right at the front of the business.
If you’re organized, attentive and naturally courteous, this role will feel familiar very quickly.

Job Description / Responsibilities

Welcome clients, visitors and walk-in prospects politely and professionally.
Manage the front desk daily, ensuring the office environment is neat, presentable and functional at all times.
Attend to phone calls, emails and general inquiries. Direct them appropriately without unnecessary delays.
Register and document walk-in clients, site visit requests and customer inquiries accurately.
Support the sales team by properly capturing client information and following up where required.
Schedule appointments, meetings, and keep the front desk calendar organized.
Receive, record and dispatch documents, parcels and official correspondence.
Maintain proper filing systems for front desk records, visitors’ logs and client documentation.
Assist with basic administrative tasks such as data entry, printing, scanning and record keeping.
Monitor office supplies at the front desk and raise timely requests when items are running low.
Ensure company policies, procedures and professional standards are upheld at all times.
Handle complaints or concerns calmly and escalate appropriately when necessary.
Represent the company positively in appearance, communication and conduct at all times.

Requirements

Candidates should possess an OND/HND/BSc in any relevant discipline.
Previous experience in a front desk, customer service or administrative role is an added advantage.
Good communication and interpersonal skills.
Basic computer knowledge (Microsoft Word, Excel, email).
Neat appearance, good attitude and strong sense of responsibility.
Ability to multitask and stay organized, even on busy days.

Interested and qualified candidates should forward their CV to:

hrintouchhomesltd@gmail.com

using the position as subject of email.

Submit your application before the deadline.