Front Desk Officer at TeamAce Limited
TeamAce Limited
•
Lagos
•
0
Full Time
BA/BSc/HND , OND
1 - 3 years
Posted Feb 16, 2026
Administration / Secretarial  , Customer Care 
Job Description
Job Summary
- As the Front Desk Officer, you will be responsible for serving as the first point of contact for patients and visitors, ensuring seamless front-office operations, managing appointments, supporting billing processes, and delivering an exceptional patient experience in line with clinical and operational standards.
Responsibilities
- Welcome patients and visitors professionally, manage check-in/check-out processes, and respond to inquiries across walk-in, phone, and digital channels
- Schedule, confirm, and coordinate appointments to ensure optimal utilization and reduce no-shows
- Generate invoices, process payments, reconcile daily collections, and support HMO documentation where applicable
- Maintain accurate patient records (physical and electronic) while ensuring confidentiality and data integrity
Requirements
- Minimum of OND, HND, or Bachelor’s Degree in Business Administration, Health Administration, or related field
- 1–3 years’ experience in a front desk, customer service, or healthcare administrative role
- Proficiency in Microsoft Office and basic billing or record management systems
- Strong communication, interpersonal, and multitasking skills
How to Apply
Interested and qualified? Go to TeamAce Limited on docs.google.com to apply
Ready to apply?
Submit your application before the deadline.