Front Office Supervisor at Ziba Beach Resort
Ziba Beach Resort
•
Lagos
•
0
Full Time , Onsite
BA/BSc/HND
3 - 6 years
₦150,000 - ₦200,000/month
Posted Dec 8, 2025
Deadline Dec 15, 2025
Customer Care 
Job Description
Years of Experience:
Minimum 2 years in a supervisory role (front desk or reservations)Schedule:
8:00am–6:00pm, 6 days a weekBenefits:
HMO, One meal per day, Service charge, Communication allowance
Job Summary
Manages reservation activities, ensures accuracy, supports guest communication, and coordinates room availability.
Key Responsibilities
- Handle reservation inquiries, confirmations, and modifications.
- Document all bookings accurately.
- Communicate promptly with guests on rates and availability.
- Coordinate room readiness with front office and housekeeping.
- Resolve and escalate reservation issues as needed.
- Prepare reservation reports and occupancy forecasts.
- Maintain high service standards.
Competencies
- Written and verbal communication excellence
- Strong attention to detail
- Ability to work under pressure
- Team player
- Problem-solving ability
- Strong organization and multitasking skills
How to Apply
Interested and qualified candidates should apply using the Apply Now button below.
Ready to apply?
Submit your application before the deadline.