HRTM Operations & Compliance at New Age Mobile Concepts Limited
New Age Mobile Concepts Limited
•
Alaba, Lagos
•
0
Full Time , Onsite
BA/BSc/HND
3 - 5 years
₦300,000 - ₦400,000/month
Posted Apr 7, 2026
Human Resources / HR 
Job Description
Job Purpose
To manage
HRTM operations, employee relations, policy enforcement, and compliance
, ensuring discipline, accuracy, and operational efficiency across the workforce.
Key Responsibilities
HR Operations Administration
- Maintain accurate employee records and HR database
- Manage attendance, leave, and workforce data
- Prepare HR documentation and reports
Policy Enforcement & Discipline
- Enforce attendance, punctuality, and workplace rules
- Issue queries, warnings, and disciplinary notices
- Support investigations and disciplinary processes
Employee Relations
- Handle employee complaints and grievances
- Provide first-level conflict resolution
- Escalate complex issues to HRTM Manager
Compensation & Benefits Administration
- Support payroll processing (accuracy and timelines)
- Administer employee benefits
- Maintain compensation records
Compliance & Audit
- Ensure compliance with labor laws and company policies
- Maintain audit-ready HR documentation
- Support internal and external audits
Reporting
- Generate attendance and disciplinary reports
- Track compliance metrics
Reporting Line
HR and Talent Manager
Broad KPIs
Operational Efficiency
- Accuracy of HR records (Target: 100%)
- Payroll accuracy (Target: 100%)
- HR request turnaround time
Attendance & Discipline
- Attendance compliance rate (Target: ≥95%)
- Reduction in absenteeism and lateness
- Disciplinary case resolution time
Compliance
- Audit compliance score (Target: 100%)
- Number of policy violations (trend reduction)
Employee Relations
- Grievance resolution turnaround time
- Employee complaint closure rate
PROBATION SCORECARD)
Functional KPIs (70%)
KPI Area |
KPI |
Weight |
| Attendance Control | Compliance rate | 15% |
| Discipline | Case resolution time | 15% |
| HR Records | Data accuracy | 10% |
| Payroll Support | Accuracy & timeliness | 10% |
| Compliance | Audit readiness | 10% |
| Employee Relations | Complaint resolution | 10% |
Behavioural KPIs (30%)
KPI Area |
KPI |
Weight |
| Discipline | Enforcement consistency | 10% |
| Integrity | Confidentiality & ethics | 10% |
| Responsiveness | Issue handling speed | 10% |
Critical Deliverables
- Attendance control system fully enforced
- Zero payroll errors
- All employee records updated and accurate
How to Apply
Interested and qualified? Go to New Age Mobile Concepts Limited on forms.gle to apply
Ready to apply?
Submit your application before the deadline.