IT Intern at Primly Premium Solutions Ltd

• We are a fun and energetic team with a culture of excellence.
• At PPS, we understand it takes a team to thrive -Talent wins games, but teamwork and intelligence win championships.
• We are expanding our team and looking for talented and passionate individuals.
• PPS is seeking a motivated and trainable IT Support Intern to assist the IT Department with administrative duties, basic technical support, and hands-on learning in IT operations.

• Assist with organizing digital and physical files, scanning documents, and photocopying.
• Support scheduling of IT-related meetings and activities.
• Assist in processing equipment requests, sourcing vendors, and tracking deliveries.
• Receive and distribute IT equipment across various centers as needed.
• Perform clerical and administrative tasks to support the IT Team.
• Input and update information in IT databases and logs.

Basic IT Support (Under Supervision):

• Assist with setting up computers, printers, scanners, and other peripherals.
• Support basic hardware setup and cleaning of IT equipment.
• Conduct routine checks on CCTV systems, attendance scanners, walkie-talkies, and other IT devices.
• Assist with daily website downtime checks and help prepare monthly performance reports.
• Help install and update software and operating systems under guidance.
• Troubleshoot basic hardware and software issues and escalate when necessary.

Application Testing Support:

• Assist in testing web and mobile applications.
• Identify and report bugs, glitches, and inconsistencies.
• Document issues clearly in testing logs.
• Help maintain and update testing records.

 IT Records & Documentation:

• Log all IT-related queries, incidents, and resolutions.
• Assist in creating and maintaining reports using Google Sheets or Microsoft Excel.
• Help maintain an up-to-date inventory of IT equipment (computers, keyboards, routers, etc.).
• Support any other IT-related tasks assigned by the supervisor.

• Minimum of a Diploma or currently pursuing a degree in IT, Computer Science, or related field.
• Basic knowledge of computers and Microsoft Office (especially Excel).
• Willingness to learn and follow instructions.
• Good communication skills (verbal and written).
• Ability to handle confidential information responsibly.
• Physically able to move equipment when required.
• Ability to work under supervision and in a team environment.

Advantageous (Not Mandatory)

• Any IT certification (e.g., CompTIA, Microsoft).
• Basic knowledge of CCTV or networking.
• Familiarity with office equipment (printers, scanners, copiers).