IT Support Engineer at Limeswood Int'l Company

• We are seeking a skilled and proactive IT Support Engineer to manage and maintain both hardware and software systems that support our operations.
• The ideal candidate will have strong hands-on experience with hardware components (CCTV, access control, panels) and exposure to software systems (PLC systems, AVEVA, and related platforms).
• This role requires someone technically sound, detail-oriented, and able to provide reliable support for critical systems within an engineering environment.

• Provide technical support, troubleshooting, and maintenance for hardware systems including CCTV, access control systems, and panels.
• Install, configure, and repair IT and security infrastructure.
• Support the software components of engineering operations, including PLC systems, AVEVA, and other industrial applications.
• Monitor system performance and ensure operational uptime of all IT and security-related systems.
• Manage routine system checks, backups, and preventive maintenance for IT hardware and software.
• Assist in the design, deployment, and integration of IT systems for projects.
• Provide user training and technical guidance to staff.
• Maintain documentation of all systems, incidents, and maintenance activities.
• Ensure compliance with IT and security policies and procedures.

• Bachelor’s Degree in Computer Science, Information Technology, Electrical / Electronic Engineering, or related field.
• 5 - 6 years of proven experience in IT support or a similar role.
• Strong knowledge and hands-on experience in hardware maintenance (CCTV, access control, security panels).
• Familiarity with software/industrial systems such as PLC programming and AVEVA (or similar industrial applications) is an added advantage.
• Strong troubleshooting and analytical skills.
• Good communication and interpersonal skills.
• Ability to work under pressure and provide timely solutions.

Key Competencies:

• Problem-solving ability.
• Attention to detail and accuracy.
• Proactive and results-oriented.
• Strong teamwork and collaboration skills.