Lead, Client Experience at Pixels Digital Limited

Pixels Digital Limited • Ibadan, Oyo • 0

Full Time BA/BSc/HND 2 years

Posted Jan 6, 2026

Deadline Jan 30, 2026

Customer Care&nbsp

Job Description

Responsibilities

Oversee the entire client journey, from inquiry to post-delivery follow-up.
⁠Ensure seamless communication and satisfaction at all client touchpoints.
Coordinate events from post-planning to final delivery
Ensure seamless operations during events and in the studios
⁠Manage client feedback, complaints, and resolution processes professionally.
⁠Train and supervise front-desk/client service and customer-facing staff to ensure excellence
Collaborate with the creative, marketin and operations teams to meet client expectations and deliver a memorable client experience
Track client satisfaction metrics and suggest improvements.
Come up with various strategies to grow revenue and improve customer satisfaction

Requirements

Bachelor’s degree or equivalent in Communications, Business, or related fields.
⁠Minimum of 2 years’ experience in customer service or client relations (preferably in a creative or service industry).
⁠Excellent communication and interpersonal skills.
⁠Strong problem-solving ability and emotional intelligence.
⁠A passion for client satisfaction and brand loyalty.

Salary

N103,000 monthly.

Interested and qualified candidates should send their CV to:

pixels.hr1@gmail.com

using the Job Title as the subject of the mail.

Submit your application before the deadline.