Logistics Officer & Customer Service Representative at GUO Transport Company Limited

GUO Transport Company Limited • Abuja , Lagos • 0

Full Time BA/BSc/HND

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Posted Sep 8, 2025

Logistics&nbsp

Job Description

Job Description / Responsibilities

Greet and assist walk-in customers in a friendly and professional manner.
Provide information about our logistics services, pricing, and delivery options.
Answer customer inquiries about parcel registration, collection, and general logistics processes.
Efficiently register parcels into the system ensuring accuracy in customer details, parcel specifications, and delivery instructions.
Verify customer identification and collect necessary information for the registration process.
facilitate the smooth and secure collection of parcels by verifying customers' details and providing the correct parcels.
Ensure adherence to parcel release protocols and document any deviations.
Address and resolve customer concerns issues or complaints promptly and professionally.
Collaborate with the other unit to resolve issues and provide feedback to improve service quality.
Handle cash transactions accurately, securely issuing receipts, and maintaining an organized cash register.
Adhere to company policies and procedures related to financial transactions.
Collaborate with Central Processing Station (CPS) and Resolutions teams to ensure timely and accurate parcel deliveries.
Assist in managing station logistics, including organizing parcels for dispatch and tripping.
Stay informed about updates in logistics processes and share relevant information with the team.

Requirements

Interested and qualified? Go to GUO Transport Company Limited on docs.google.com to apply

Submit your application before the deadline.