Operations Officer at Optimum Global Capital Management

This is a full-time, on-site role for an Operations Officer based in Lagos. In this role, the Operations Officer will oversee the efficient execution of daily operations, ensure compliance with internal processes, and optimize operational workflows. Responsibilities include coordinating with teams to streamline processes, analyzing operational metrics, managing key documentation, and contributing to strategies that improve organizational performance.

Functional

• Facilitate the onboarding of new customers, ensuring all Know Your Customer (KYC) and due diligence requirements are met.
• Maintain accurate client records and documentation in compliance with regulatory standards.
• Process customer deposits, withdrawals, and investment placements in a timely and accurate manner.
• Monitor and reconcile transactions to ensure accuracy and completeness across all accounts.
• Book and manage customer placements and investment products according to client instructions.
• Track investment maturities and support payment or rollover processing.
• Assist in developing internal standard operating procedures (SOPs) and training materials.
• Prepare and submit required operational and compliance documentation for regulatory purposes.
• Ensure adherence to internal controls and financial compliance standards
• Processing of client transactions.

Strategic

• Contribute to the review and enhancement of operational workflows to improve efficiency and minimize risk.
• Collaborate with management to identify opportunities for automation and improved client service delivery.

• Intermediate proficiency in use of Microsoft Excel.
• Intermediate proficiency in the use of Microsoft word and PowerPoint.
• Good communication skills- both written and oral.
• High level of accuracy and attention to detail.

Our ideal candidate should be punctual, purpose driven and emotionally intelligent. We would also expect the ideal candidate for this role to be:

• Passionate about organizational growth.
• Intrinsically motivated.
• Passionate about contributing to the social and economic well-being of society.
• Interested in being a part of something new and dynamic.