Receptionist / Front Desk Officer at Krystal Medical Centre
Krystal Medical Centre
•
Lagos
•
0
Full Time
BA/BSc/HND , OND
1 - 2 years
Posted Sep 2, 2025
Administration / Secretarial 
Job Description
Key Responsibilities
- Welcome patients and visitors warmly, creating a positive first impression.
- Maintain a calm, organized, and patient-friendly reception area.
- Collect and accurately update patient details in medical records.
- Log daily registrations and maintain digital backups using Microsoft Excel.
- Handle phone calls professionally and manage appointment scheduling.
- Coordinate patient flow across hospital departments.
- Assist patients with forms, documentation, and general inquiries.
- Process billing, payments, and receipts efficiently.
- Offer reassurance and support to patients in distress or emergencies.
- Keep reception and front desk areas neat, stocked, and functional.
- Liaise discreetly with medical staff and departments.
- Generate front desk reports and maintain proper documentation.
- Uphold strict confidentiality with patient and hospital information.
Qualifications & Requirements
- OND / HND in Business Administration, Accounting, or related field.
- 1–2 years’ relevant work experience (experience in a healthcare setting is an added advantage).
- Proficiency in Microsoft Office Suite and Healthcare Management Systems.
- Strong interpersonal and communication skills (verbal and written).
- Customer-facing experience with excellent organizational and multitasking ability.
- Presentable, smart, detail-oriented, and a fast learner.
- Team player with a proactive and positive attitude.
- Must reside in or around Magodo, Shangisha, Ketu, Ikosi, Berger, Ikeja, or nearby areas.
- Must be available to start immediately.
How to Apply
Interested and qualified candidates should forward their Applications and copies of their credentials to:
Krystalmedicalcentre@gmail.com
with the position applied for as the subject of the email.
Ready to apply?
Submit your application before the deadline.