Sales Account Manager at Tek Experts

Tek Experts logo • Victoria Island, Lagos • 0

Full Time , Remote BA/BSc/HND 10 years

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Posted Aug 25, 2025

Sales / Marketing / Retail / Business Development&nbsp

Job Description

At
TeKnowledge
, your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers.
You’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.
Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world.

Responsibilities

Driving Growth through Focusing on the Customer

Maintain deep understanding of customer business needs, KPIs, and strategic priorities.
Guide peers in aligning TeKnowledge solutions with customer goals and translating features into tangible business outcomes.
Lead digital transformation initiatives that create business value and drive impact.
Enable and coach cross-functional teams to co-develop strategic account plans.
Align partner and internal resources to customer and industry-specific needs.
Identify opportunities for new revenue, adoption, and customer relationship growth across the portfolio.

Sales & Business Excellence

Oversee revenue forecasting and progress tracking within the assigned portfolio and market segments.
Set strategic goals and priorities, manage pipeline health, and drive alignment with business objectives.
Guide planning and prioritization across multiple complex accounts.
Lead execution of corrective actions in response to escalations or blockers, and drive root-cause resolution.
Engage in contract negotiation, risk management, and revenue protection strategies.
Foster a high-performing virtual team, ensuring consistent delivery excellence and customer satisfaction.

Strategic Relationship Management

Expand and manage a strong network of key decision-makers, partners, and stakeholders.
Partner with internal teams and customers to develop long-term digital strategies.
Drive strategic marketing and go-to-market initiatives in collaboration with business and technical leads.
Identify and onboard new partners/vendors to accelerate growth in emerging markets.

Qualifications

10+ years of experience in B2B technology/services sales and strategic account management.
Proven knowledge in Cybersecurity, AI/Automation, Customer Experience (CX), professional services, or digital skilling/change management programs.
Strong track record of new logo deals in the banking sector.
Fluency in English and one or more regional languages.
Strong executive presence with excellent written and verbal communication skills.
Willingness and ability to travel within the Africa region.

Interested and qualified? Go to Tek Experts on careers-teknowledge.icims.com to apply

Submit your application before the deadline.