Team Lead - Network Monitoring Centre at IpNX Nigeria Limited

IpNX Nigeria Limited • Lagos • 0

Full Time BA/BSc/HND 3 - 6 years

Posted Jan 5, 2026

ICT / Computer&nbsp

Job Description

We’re looking for a Team Lead – Network Monitoring Centre to oversee 24/7 active and passive network monitoring operations, ensuring maximum service availability, rapid incident resolution, and excellent customer experience across our fibre, FTTx, and wireless networks.
This role is ideal for a hands-on network leader with strong technical depth and proven experience managing NOC / backend engineering teams in a telecom or ISP environment.

What you’ll be responsible for:

Lead and coordinate NMC, NOC, and FTTx backend engineering teams
Ensure uninterrupted network monitoring and optimal service availability
Oversee first-level incident management, fault logging, escalation, and resolution
Monitor network performance thresholds and trigger proactive upgrades
Produce daily, weekly, and monthly network performance and availability reports
Manage shift rosters and 24/7 monitoring operations
Drive automation and innovation in network monitoring and incident reporting
Act as a key communication link between infrastructure teams, management, and customers

Must have requirements:

B.Sc / B.Eng in Computer Science, Computer Engineering, Electrical/Electronics, or related field
CCNA required (CCNP is an advantage)
Strong IP networking knowledge (Routing, Switching, GPON)
3–6 years’ experience in NOC / NMC / Network Operations roles
Understanding of ITIL v4 service management
Excellent communication, analytical, and customer-facing skills
Experience with wired, wireless, P2P, and P2MP technologies

Send your updated Cv that shows your past impacts to

htominiakubie@ipnxnigeria.net

Submit your application before the deadline.