Tele-Sales Officer at Jubaili Agrotec Limited

Jubaili Agrotec Limited • Abuja • 0

Full Time BA/BSc/HND

Posted Oct 9, 2025

Sales / Marketing / Retail / Business Development&nbsp

Job Description

Responsibilities

Initiate sales calls to assigned customers (walk-in, telesales route, and occasionally credit route dealers) to announce new arrivals and offers.
Conduct customer care calls to farmers, walk-in customers, and on-route dealers to check satisfaction levels (service complaints, quality concerns, feedback post-marketing events).
Attend to inbound calls, answer customer queries, and direct them to the right stakeholders.
Handle e-bulk SMS to salesmen, dealers, and farmers for communication of offers and updates.
Conduct cross-check calls upon request to validate stock levels and credit balances.
Investigate, conclude, and resolve customer complaints or escalate to the appropriate department (sales, supervisors, agro-marketing, inspectors, etc.).
Maintain accurate records of inbound and outbound calls.
Prepare and send email reports for in/outbound call escalations to relevant stakeholders (Inspectors, Technical Department, Supply Chain Department, Tele-Sales Manager, etc.)
Generate and summarize daily activity reports including feedback and call statistics.

Ideal candidate

Benefits

We will offer the training & We will offer incentive scheme to drive performance.

Interested and qualified candidates should send their CV to:

hr.assistant@jubailiagrotec.com

using the Job Title as the subject of the email.

Submit your application before the deadline.