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Alan & Grant

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Alan & Grant Lagos 0
Full Time BA/BSc/HND 5 - 7 years
Posted Feb 19, 2026
Sales / Marketing / Retail / Business Development&nbsp

Job Description

Job Summary

  • The Complex Food & Beverage (F&B) Manager is responsible for overseeing all operations related to the Food & Beverage department, including the entire kitchen brigade and the events department.
  • This role ensures the seamless coordination of culinary services, events planning, and the delivery of exceptional dining experiences for guests.

Key Responsibilities

Operational Management:

  • Oversee daily F&B operations, ensuring quality service delivery in both kitchen and front-of-house.
  • Manage the entire kitchen brigade, ensuring efficiency in food preparation, presentation, and service.
  • Supervise the events department, ensuring smooth execution of all functions, including private and corporate events.
  • Collaborate with the General Manager and Operations Manager to establish operational standards and develop action plans to improve service and guest satisfaction.

 Team Leadership and Development:

  • Lead, mentor, and manage a multi-disciplinary F&B team, including chefs, kitchen staff, servers, and event coordinators.
  • Ensure ongoing training and development to maintain high levels of service and operational excellence.
  • Conduct regular performance evaluations, offering constructive feedback and guidance to improve staff performance.
  • Foster a collaborative and guest-focused work environment.

 Menu and Event Planning:

  • Work closely with the Head Chef to develop and enhance menus, keeping in line with guest preferences and market trends.
  • Manage the events & banquets team to plan and execute high-quality food and beverage offerings for events, ensuring alignment with customer expectations and budget.
  • Manage all F&B aspects of corporate functions, retreats, weddings, boardroom service, and special events.
  • Collaborate with the Events and Corporate Sales teams to ensure smooth execution and a world- class client experience.
  • Design flexible banquet and conferencing menus based on client requirements.

 Financial Management:

  • Manage the F&B budget, ensuring cost control and profitability in areas such as food and beverage costs, labour, and operating expenses.
  • Oversee inventory management, purchasing, and vendor relationships to ensure quality and cost efficiency.
  • Develop strategies to drive F&B revenue through promotions, marketing initiatives, and superior guest experiences.

 Guest Experience and Quality Assurance:

  • Ensure the highest standards of food quality, service, and guest satisfaction across all F&B outlets and events.
  • Address and resolve guest complaints promptly, turning negative experiences into positive ones.
  • Regularly review guest feedback and make necessary adjustments to improve service and overall experience.

 Compliance and Safety:

  • Ensure compliance with all food safety, health, and sanitation standards, including HACCP guidelines.
  • Implement and monitor safety protocols to create a safe working environment for staff and guests.

Collaboration and Communication:

  • Maintain open and effective communication with all departments to ensure smooth operations.
  • Work closely with the General Manager and other key stakeholders to align F&B strategies with the overall goals of the establishment.

Requirements

  • Bachelor's Degree in Hospitality Management, Culinary Arts, or a related field.
  • A minimum of 5 years of progressive experience in F&B management, preferably in a luxury hotel, resort, or high-end restaurant setting.
  • Strong leadership and team management skills, with experience overseeing kitchen staff and event teams.
  • Proven track record in financial management, budget control, and driving revenue.
  • Excellent communication, interpersonal, and problem-solving skills.
  • In-depth knowledge of food safety, hygiene regulations, and compliance standards.
  • Ability to work in a fast-paced environment while maintaining attention to detail and a high level of service.

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