Job Vacancies at Ascentech Services Limited

• Customer Service Executive will be responsible for supporting service operations, managing documentation, coordinating with teams and customers, and ensuring smooth day-to-day administrative and operational activities.
• The ideal candidate should possess strong computer skills, excellent communication abilities, and experience in the spare parts or service industry. Familiarity with CRM systems will be an added advantage.

• Assist in planning service operations and coordinate with the internal team and customers to maintain service excellence.
• Prepare and submit quotations for spare parts and service repairs.
• Generate invoices and ensure timely supply of items to customers.
• Track and follow up with customers for outstanding payments.
• Prepare and submit periodic reports to the Supervisor in line with company guidelines.
• Documentation: Maintain proper filing of hard and soft copies of reports and other relevant documents as required.

• Strong computer proficiency (MS Office Suite and related tools)
• Knowledge of spare parts/service industry processes
• Excellent communication and interpersonal skills
• Attention to detail and strong organizational ability
• Experience with CRM software (preferred)
• Ability to multitask and work effectively under minimal supervision.

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