Posted Feb 11, 2026
Product Management 
Job Description
The Role
- We are hiring an Operations Associate to support SEND’s day-to-day logistics operations and ensure accurate, timely, and efficient execution of shipments.
- This role will work closely with internal teams, vendors, and regulatory agencies to manage shipment documentation, resolve operational issues, and support the continuous improvement of operational processes.
Key Responsibilities
- Support end-to-end execution of logistics operations while maintaining service quality.
- Ensure accuracy and completeness of all shipment and operational documentation.
- Coordinate with vendors and government agencies to ensure timely clearances.
- Resolve vendor-related operational issues and shipment exceptions.
- Ensure all operational activities and updates are captured in the system in real time.
- Support cost optimisation initiatives across shipments.
- Assist with implementing new operational processes and technologies to improve efficiency.
Key Performance Indicators (KPIs)
- Budget compliance
- Documentation accuracy
- Timeliness of clearances
- Average cost savings per shipment.
Required Qualifications
- Bachelor’s Degree in Logistics, Supply Chain, or a related field.
- 3+ years of experience in operations or supply chain support roles.
- Strong attention to detail and organisational skills.
- Ability to work effectively in a fast-paced operational environment.
- Experience in logistics or digital freight forwarding is an advantage.
What we offer
- Competitive base salary
- Pension
- Annual paid leave
- Health insurance (HMO)
- Life insurance.
How to Apply
Ready to apply?
Submit your application before the deadline.