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TeamAce Limited

Jobs at TeamAce Limited

TeamAce Limited • Lagos • 0
Full Time BA/BSc/HND 3 - 5 years
Posted Dec 5, 2025
Media / Advertising / Branding&nbsp

Job Description

Job Summary

  • As the Key Account Officer, you will be responsible for managing client relationships, ensuring SLA compliance, and coordinating internal teams to deliver projects accurately and on time.
  • You will serve as the primary contact for clients, ensuring excellent service delivery and client satisfaction.

Responsibilities

  • Serve as the main point of contact for clients, ensuring strong communication and smooth project execution
  • Manage client SLAs, track deliverables, and ensure timely completion of tasks
  • Coordinate with internal design, content, strategy, and media teams to meet client expectations
  • Resolve client concerns quickly and maintain high satisfaction levels
  • Document client feedback and support continuous service improvement

Requirements

  • B.Sc. / HND in Marketing, Communications, Business, or related field
  • 2 - 4 years' experience as an account officer/manager in a digital marketing agency
  •  Strong client management, communication, and multitasking abilities
  • Ability to coordinate internal teams and manage multiple projects simultaneously
  • Customer-focused mindset with excellent organizational skills.

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