Posted Dec 5, 2025
Media / Advertising / Branding 
Job Description
Job Summary
- As the Key Account Officer, you will be responsible for managing client relationships, ensuring SLA compliance, and coordinating internal teams to deliver projects accurately and on time.
- You will serve as the primary contact for clients, ensuring excellent service delivery and client satisfaction.
Responsibilities
- Serve as the main point of contact for clients, ensuring strong communication and smooth project execution
- Manage client SLAs, track deliverables, and ensure timely completion of tasks
- Coordinate with internal design, content, strategy, and media teams to meet client expectations
- Resolve client concerns quickly and maintain high satisfaction levels
- Document client feedback and support continuous service improvement
Requirements
- B.Sc. / HND in Marketing, Communications, Business, or related field
- 2 - 4 years' experience as an account officer/manager in a digital marketing agency
- Strong client management, communication, and multitasking abilities
- Ability to coordinate internal teams and manage multiple projects simultaneously
- Customer-focused mindset with excellent organizational skills.
How to Apply
Use the link(s) below to apply on company website.
Ready to apply?
Submit your application before the deadline.